Warranty Policy

Our Manufacturer’s Warranty

We offer a manufacturer’s warranty of 2 years on all our products, so if your purchase is defective, just show us proof of purchase and we'll replace it or give you a refund.

Purchased the item on redbullspecteyewear.com.au and changed your mind?

We got you covered, just contact warranty@redbullspecteywear.com.au within 30 days for a full refund or exchange. For change of mind the product must be in the same condition it was purchased, without been used and with your receipt.



Purchases from Red BullSpectEyewear.com.au
For warranty claims, please contact Red Bull Spect Eyewear customer service at warranty@redbullspecteyewear.com.au  which will assist you with the claim.

Purchases from an Authorised Red Bull Spect Eyewear Dealer

For warranty claims contact the Authorized Red Bull Spect Eyewear Dealer from which your purchase was made.

HOW TO SHIP YOUR WARRANTY CLAIM PRODUCT TO Red Bull Spect Eyewear (if been purchased from redbullspecteyewear.com.au:

Pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product. Red Bull Spect Eyewear is not responsible for packages lost in transit.

The following must be included in your package:

  1. Your name, return address, telephone number, a brief summary of the issue.
  2. Copy of Proof of purchase to be packed with the product ( Note this must also be sent to the customer service prior to the shipment)

Returns Address:

White Room International

Attention: Wholesale Returns

75 Ashford Ave, Milperra NSW 2214

Average turn around for a warranty claim is 3 - 4 weeks from receiving the item to the Red Bull Spect distribution centre..